Welcome to TEST QUALITY LLC. These Terms & Conditions govern your access to and use of our website and your purchase of measurement instruments and related products. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before making a purchase.
1. About Our Website
This website is operated by TEST QUALITY LLC. We provide measurement instruments and related products to customers in the United States.
The information, product descriptions, specifications, images, prices, and other content displayed on the website are provided for general informational and purchasing purposes.
We reserve the right to update, modify, or discontinue products, website features, pricing, or other content at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, and other product information are accurate and up to date.
However, minor differences may occur due to product updates, manufacturing variations, screen settings, or other factors.
Customers are responsible for reviewing available product information and specifications before placing an order to ensure that the selected measurement instrument is appropriate for their intended application.
3. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance of the order.
TEST QUALITY LLC reserves the right to accept, decline, cancel, or limit an order when reasonably necessary, including in cases involving product availability, pricing errors, suspected fraudulent activity, or inaccurate order information.
If we cancel an order after payment has been received, the applicable amount paid for the canceled order will be refunded to the original payment method.
4. Pricing
All prices displayed on our website are listed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where otherwise required by law or where an obvious pricing or technical error has occurred.
Applicable taxes and shipping charges, if any, will be displayed during the checkout process.
5. Billing Terms
All purchases made through the TEST QUALITY LLC website are one-time sales and one-time purchases.
We do not offer subscriptions, recurring billing, membership fees, or automatic recurring charges for products purchased through our website.
When you place an order, you authorize the applicable payment method to be charged for the total amount shown at checkout, including the product price, applicable taxes, and any applicable shipping charges.
Your payment will generally be processed when the order is placed or otherwise according to the procedures of our payment processor.
Customers are responsible for providing accurate and complete billing information. If billing information cannot be verified or a payment is declined, the order may be delayed, placed on hold, or canceled.
6. Payment Processing
We may use third-party payment processors to securely process transactions.
TEST QUALITY LLC does not intentionally retain complete payment card information on its own systems. Payment information may be handled by third-party payment service providers in accordance with their applicable terms, privacy policies, and security practices.
By submitting payment information, you represent that you are authorized to use the selected payment method.
7. Shipping and Delivery
We currently provide shipping to eligible addresses within the United States.
Estimated processing and delivery times are provided on our website or during checkout where applicable. Delivery times may vary due to order volume, carrier conditions, weather, holidays, address-related issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. TEST QUALITY LLC is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information supplied by the customer.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to our applicable Refund and Return Policy.
Customers should review the Refund Policy before purchasing to understand applicable return eligibility requirements, return procedures, processing times, and other conditions.
Nothing in these Terms & Conditions limits any consumer rights that cannot legally be waived under applicable law.
9. Order Cancellation
If you need to cancel an order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped. Once an order has entered processing or has been shipped, cancellation may no longer be possible, and the customer may need to follow the applicable return procedure.
10. User Responsibilities
When using our website, you agree to:
- Provide accurate and complete information
- Use the website only for lawful purposes
- Not interfere with the operation or security of the website
- Not attempt to gain unauthorized access to our systems
- Not submit fraudulent orders or payment information
- Not misuse website content or services
- Comply with all applicable laws and regulations
11. Intellectual Property
All website content, including text, graphics, logos, images, product information, page designs, and other materials, is owned by or licensed to TEST QUALITY LLC unless otherwise stated.
You may access and use website content for personal and legitimate purchasing purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment processors, shipping providers, analytics services, or other external platforms.
TEST QUALITY LLC does not control third-party websites or services and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
13. Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.
While we make reasonable efforts to provide accurate information, TEST QUALITY LLC does not guarantee that the website will always be uninterrupted, error-free, completely accurate, or free from technical issues.
Measurement instruments should be used in accordance with applicable product instructions, specifications, safety information, and intended-use guidelines.
14. Limitation of Liability
To the maximum extent permitted by applicable law, TEST QUALITY LLC and its officers, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase or use of products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless TEST QUALITY LLC, its officers, employees, affiliates, service providers, and representatives from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms & Conditions, misuse of the website, or violation of applicable laws or third-party rights.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how TEST QUALITY LLC collects, uses, protects, and retains personal information.
Please review our Privacy Policy for additional information regarding your privacy rights and our data practices.
17. Changes to These Terms
TEST QUALITY LLC may update these Terms & Conditions from time to time to reflect changes in our business practices, website functionality, products, or applicable legal requirements.
Updated terms will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Alaska, without regard to conflict-of-law principles, except where applicable law provides otherwise.